Delivery (within the UK)

Standard delivery is FREE for all goods shipped to addresses in the UK.
Orders received before 3pm Monday - Friday will be despatched on the same day. Orders received on weekends and Public Holidays will be despatched the next working day. All of our products are supplied direct from stock.

Standard delivery is via 1st Class Royal Mail who aim to deliver 92% on the next working day, including Saturdays. Deliveries to UK mainland destinations may be upgraded to a guaranteed* next working day delivery for £5.06 + VAT (£5.95), which can be selected at the checkout.

*Guaranteed definition: We will refund the carriage cost in the event of late delivery.

If your order is heavy or bulky, and not suitable for delivery via Royal Mail, we may use a licensed UK carrier service at no additional charge to you.

We always send an email to the email address you submitted to inform you when your order has been despatched. If goods cannot be despatched within a reasonable time we will email you to advise you of this and, if there is to be a delay, ask if you wish to continue with the transaction and offering you the opportunity to cancel or part-ship your order.

If you have received an email informing you of the despatch of goods you can be certain they are in transit. If you do not receive your goods within ten working days you should contact us, unfortunately we cannot start tracking parcels until this time has elapsed. Over 40% of lost or missing parcels are often just waiting to be collected from a neighbour or a local Royal Mail sorting office, so please check first. Compensation is limited to the cost of the goods ordered and will take the form of a replacement or a refund. If you do not notify us within 21 days of ordering that your goods have not been received, we cannot offer a refund or replacement.

Overseas Customers (non UK)

We are a UK based company and do not operate a standard delivery service outside the United Kingdom. Any online orders received for addresses outside the UK will not be despatched and a refund will be made with a deduction of a 5% administration fee. If you wish to order for delivery outside the UK please contact us by telephone, we will then process your order including an additional delivery charge.

All items on our Internet site are priced in UK Pounds Sterling (£) and you will be billed in UK Pounds Sterling (£). If £'s is not your currency, the amount you actually pay will be dependant upon the exchange rate at the time your transaction is processed.